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Nicola
Client Strategy Director

Want to do great work for some of the greatest charities?

We’re looking for an Account Executive to join the DK team for a fixed term contract of 11 months.

You’ll be responsible for supporting the client services team in delivering projects on time and on budget. Liaising directly with the creative team and studio, you will be pivotal in ensuring workflow through the agency is tightly managed so that we continue to deliver work that will excite and delight our clients.

Your responsibilities include:

Project Management

  • Creating timing plans for every project
  • Take ownership of workflow management, liaising across the agency to ensure that projects are delivered effectively and on time
  • Being able to quickly adapt to changing priorities and keeping workflow on track
  • Building relationships with freelancers and external suppliers
  • Forward looking for peaks in workflow and quickly identifying when external support is needed
  • Ensuring 100% timesheet completion each week across the agency

An eye for detail

  • Strong attention to detail is essential – including, thorough proofreading
  • Have an eye for creative details, including making sure brand guidelines are followed

Great client service

  • Supporting the client services team by providing expert account administration with reports on project activity and key meetings, along with producing and maintaining schedules and budgets, to ensure projects are running to time and profit
  • Setting up for client meetings – agendas, refreshments etc.
  • Demonstrate excellent communication skills on the phone and in writing

Time management

  • Manage own time effectively
  • Have the ability to update information to relevant parties quickly and accurately
  • Take ownership of tasks and regularly reporting to the team
  • Build constructive relationships with agency colleagues
  • A willingness to muck in and support other team members as and when needed

Financial Management

  • Learn to use the agency finance processes, managing your own finance administration, including forecasting, estimates and profitability

Living the DK values:

  • Embody and promote our values – Genuine, Inquisitive, Inventive and Supportive

To apply, contact Nicola at nicolalapsley@differentkettle.com

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